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Store Policies


Text Messaging now available

NEW: Text messaging

If you need to contact us by text for questions about service, sales or anything else please use 330-741-1569. We will be using this number to text finished work orders.

Thank you for your continued support!

Keep Cycling!

Payment options:

American Express, Discover, Mastercard, VISA, cash and verified cashier's checks

Contactless payments are Apple Pay and Google Pay

Checks not accepted

Due to an increased number of attempts to give us bad checks, we can no longer accept personal, third party or business checks! Cashier's checks will be accepted after verification from the bank.

Bike Rentals

We will be renting bikes again during the 2024 season when weather permits.

Satisfaction Guarantee

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, please return the product to the store and we will determine the course of action to correct the situation. Please see below for return policy.


Any product that is not used and in the original package will be eligible for a full refund within 21 days of purchase.

Non returnable products include bicycles and any product that has been used or installed.

Labor fees, such as custom wheel builds or other services, are non-refundable.

Rental Bike and Test Ride Policy

For the safety and security of all customers, helmets are required on all bike rentals and test rides. SORRY NO EXCEPTIONS!

We have complimentary helmets for your use, or you can use your own!

We also need a driver’s license number for security purposes.

Prices and Information

Our website is intended to help you. We make every effort to maintain current, accurate prices on our website. We strive for similar accuracy and timeliness with the other information we offer here. However, inventory or pricing errors may occur, and we reserve the right to decline or cancel any orders where mistakes or discrepancies in price or stock status exist regardless of the source of the error. We appreciate your understanding and apologize for any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

New Service: Pickup and delivery of bikes

We now pick up and deliver your bike for a small transportation fee.

If you can't make it to the store call us for information!

Need financing information?

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